Quick Help HomeBase 3.0

Why am I unable to obtain an upload token?

 

It is most likely that you have a buyer account on AbeBooks.co.uk registered under the same email address as your bookseller account. Please note that you will need to change your password for your AbeBooks.co.uk account prior to obtaining your upload token for HomeBase 3.0.

 

HomeBase 3.0 User Manual

Can I obtain a copy of my online inventory for import?

There is a two-part process for copying your book inventory from AbeBooks into HomeBase 3.0: Downloading and Importing:

 

Step 1: Downloading:

 

Step 2: Importing:

  • Open Homebase 3.0
  • Select "File".
  • Select "Import".
  • Select "Import from a different file type" and click on [Next].
  • Select "Import Listings" and click on [Next].
  • Use [Browse] button to locate saved import file and click on [Next].
  • Select the "HomeBase 3 download Report" file format and click on [Next].
  • Close window after import has been completed.

 

HomeBase 3.0 User Manual

How can I send my full inventory listing?

In order to send a full inventory list to AbeBooks from HomeBase 3.0 you will need to force an update. Simply follow the instructions below:

 

  1. Open HomeBase 3.0 and clicking on the "Listings" tab.
  2. Highlight your whole listing (click on the first entry, press the Shift button on your keyboard, scroll to the bottom and click on the last entry).
  3. Right mouse-click.
  4. Select "Edit xxx items".
  5. On the "MultiEdit" window click on the "Statistics" tab.
  6. Tick the "AbeBooks Force Update" and "Send to AbeBooks" boxes.
  7. Click on [Save] button.
  8. When prompted to apply changes to all items click on [OK] button.
  9. Click on [Close] button.
  10. Select "Tools".
  11. Select "Upload Listing Changes".
  12. Once you have sent the data to Abebooks please repeat steps 1-5 and clear the "AbeBooks Force Update" and "Send to AbeBooks" boxes, and process with steps 8 and 9 again.

 

HomeBase 3.0 User Manual

Why did some of my listings fail so send?

It is most likely that you have added custom terms to the Language field. If this is the case, you can resolve the issue by mapping your custom terms to one of the default languages in HomeBase 3.0. To do this open HomeBase 3.0 and follow the instructions below:

 

  1. Select "Tools" and then "Manage Lookup Lists" from the Tool Bar at the top of the screen.
  2. Select "Language" from the Lookup List drop-down box, and tick the "Show only custom items" box to the right.
  3. Click on the custom term in the "List Items" box. It will appear in the "Label" field to the right. Choose a language from the "Mapping" field just below that most closely matches the language you have selected. (Please note: the Custom Term that you have chosen will still be the term displayed with your listing on AbeBooks.)
  4. Click "Apply" and "Close".

 

If you continue to experience this issue, please upload your homebase.sqlite.db file to AbeBooks and our Technical team will be happy to investigate further. You can locate this file within the HomeBase 3.0 data folder:

 

If you are using Windows Vista, the file should be located here:

C:\Users\Public\Public Documents\Homebase 3\data

 

If you are using Windows XP, the file should be located here:

C:\Documents and Settings\All Users\Documents\HomeBase 3\data

 

HomeBase 3.0 User Manual

How can I resolve the First time Initialisation Failed error?

To resolve this error, simply locate and delete the homebase.sqlite.db file on your computer. This file is located in your HomeBase 3.0 data folder.

 

If you are using Windows Vista, the file should be located here:

C:\Users\Public\Public Documents\Homebase 3\data

 

If you are using Windows XP, the file should be located here:

C:\Documents and Settings\All Users\Documents\HomeBase 3\data

 

Alternatively, you can search your computer for this file.

  

HomeBase 3.0 User Manual

The incorrect search results in HomeBase 3.0

 

When searching through your inventory in HomeBase 3.0, the use of special characters can cause the search function to return inaccurate results.

 

For example, this can occur if you are using apostrophes in any of the fields, such as title, author or description. If you conduct a search using any special characters all listings will remain in the search results.

 

To avoid this happening and achieve accurate search results, you should add an extra apostrophe. For example:

  • O''Reilly

 

This will correctly update your search results.

 

We recommend avoiding punctuation and special characters like "&", "Œ", "[]" when conducting searches in HomeBase 3.0, using only words instead.

 

Why is my hbdata file not recognised during a migration import?

During the migration import of your book data from HomeBase 2.3 to HomeBase 3.0 this error is caused by some non-compatible content. This is likely to be contained in the description field of one or more of your book listings in HomeBase 2.3.

 

Non-compatible content is usually line breaks or any abnormal characters. You will therefore need to check your book descriptions to locate and remove these in order for your migration to be successful.

 

A tip for quickly examining all your book descriptions is to export a tab delimited text file of your inventory from HomeBase 2.3 and then open the file with Excel. You will need to ensure that any changes are made to the actual book entries in HomeBase 2.3. and not in the Excel spreadsheet.

 

HomeBase 3.0 User Manual

Can I revert back to HomeBase 2.3?

If you wish, you can revert back to HomeBase 2.3 at any time. To ensure that your up-to-date inventory is sent back to HomeBase 2.3 simply follow these steps:

 

Step 1: Export your HomeBase 3.0 listing file:

  • Open HomeBase 3.0.
  • Select "File".
  • Select "Export".
  • Under "I want to export my:" select either:

    Listings, Wants, Clients, Catalogue Names or Invoices.

  • Click [Next].
  • Select "All".
  • Click [Next].
  • Select export format "HomeBase 2".
  • Click [Next].
  • Click on the "Desktop" symbol.
  • Click [Save].
  • Click [Finish].

 

Step 2: Download and install HomeBase 2.3 on your computer:

  • Click here:

    http://www.abebooks.com/books/homebase/main.shtml 

  • Then click on the red [Download HomeBase] button located in the middle of the page.
  • Click on [Save File]. (Download should be complete within 60 seconds depending on your connection.)

    Now simply follow these steps to install HomeBase 2.3 on your computer:

  • Go to your computer [Desktop].
  • Double-click on the [HomeBase23EN.EXE] icon.
  • Close any programs you have open and click [Next].
  • Read through the HomeBase Software license agreement and select the [I Accept the terms in the HomeBase Software license agreement] option.
  • Click the [Next] button.
  • To install HomeBase 2.3 to the default folder, click the [Next] button.
  • Select the [Yes] option button and then click the [Next] button.
  • Click the [Next] button.
  • Click the [Next] button to begin the installation.
  • Click the [Finish] button.

 

Step 3: Import the file you exported from HomeBase 3.0:

  • Open HomeBase 2.3.
  • Near the top left of your screen pull down the File menu and choose "Import".
  • On the "Book Import Control Panel" window, choose either the ""ZAP" option.
  • Click [OK]. An "Open" screen will appear.
  • Click on the Desktop icon.
  • Select the import file you saved and click [Open].
  • Click on the Desktop icon.
  • Select the saved import file.

    Note: HomeBase will process the file and display the number of books transferred.

  • Click [OK] to close the report screen.

 

Step 4: De-Install HomeBase 3.0:

  • Click on the Windows [Start] button.
  • Select "All Programmes".
  • Select "HomeBase 3".
  • Select "Uninstall HomeBase 3.0".

 

HomeBase 3.0 User Manual

How can I move my HomeBase 2.3 data across?

To migrate your book data, including Wants, Client Information and Invoices simply follow these steps:

 

  • To download and install HomeBase visit the HomeBase download page.
  • Now download and install the software on the same computer that you have HomeBase 2.3 already installed on.
  • Ensure HomeBase 2.3 is not open, Then open HomeBase 3.0 and check that HomeBase 2.3 is not running.
  • Select "File".
  • Select "Import".
  • Select "Import from HomeBase 2" and click on the [Next] button.
  • Check that location field has "C:\Program Files\HomeBase\hbdata.hbd" and click on the [Next] button.
  • Default selection shows "Use my existing numbers." (And should not have to be changed at this stage). Click on the [Next] button.
  • Default selection shows "Merge" (at this stage you should not have added any new book data yet so either "Merge" or "Delete" options are fine). Click on the [Next] button.
  • Confirm import actions and click on the [Next] button.
  • Click on [Finish]

 

NOTES:

  • If you have an AbeBooks.co.uk buyer account under the same email address as your bookseller account please make sure that the passwords are different.
  • Once you have started to use HomeBase 3.0 your HomeBase 2.3 software should no longer be used for managing your inventory.
  • With HomeBase 3.0 there are some mandatory fields which, if not completed, are marked with an orange cross. A book entry is first valid when these fields have been completed and can only then be uploaded.

 

HomeBase 3.0 User Manual

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